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Create Your Lylac Account and Sign In

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Lylac uses password-free sign-in. You can receive a one-time email link, continue with Google or Microsoft, or use your organisation's single sign-on if your organisation requires it.

If your email address is new to Lylac, your account is created as part of sign-in. There is no separate password setup step.

Before you start

You need:

  • access to the email address you want to use with Lylac;
  • access to your Google or Microsoft account, if you choose that provider;
  • your organisation email address, if your organisation requires single sign-on.

Sign in with an email link

  1. Open the sign-in screen

    Open the sign-in screen and choose the email field when you want Lylac to send a one-time sign-in link.

  2. Enter your email address

    Use the email address that should be connected to your Lylac account. When you continue, Lylac checks whether the address must use organisation single sign-on.

  3. Send the link

    Choose Continue with email. If the address can use email links, Lylac sends a single-use link to that inbox and shows Check your email.

    The email link expires after 30 minutes and can only be used once. Choose Use a different email if you entered the wrong address.

  4. Open the email and continue

    Choose the sign-in button in the email. On Confirm it's you, choose Confirm sign-in. Lylac then opens the next area for your account.

Google, Microsoft, the email field and Continue with email visible
Check your email with the entered example address and Use a different email visible
Confirm it's you and Confirm sign-in

Sign in with Google or Microsoft

  1. Choose your provider

    Select Google or Microsoft on the sign-in screen. On small screens, Microsoft appears as an icon button labelled Sign in with Microsoft.

  2. Complete the provider steps

    Your browser opens the provider sign-in and consent screens. Follow the prompts there.

  3. Return to Lylac

    After the provider approves the sign-in, Lylac opens the right area for your account.

Sign in with organisation SSO

If your organisation requires single sign-on, enter your organisation email address and choose Continue with email. Lylac checks your email domain when you submit and sends you to your organisation's identity provider.

  1. Enter your organisation email address

    Use the work email address connected to your organisation.

  2. Continue with email

    Choose Continue with email. Lylac sends you to your organisation provider to sign in.

  3. Finish the provider sign-in

    After your provider returns you to Lylac, your account opens according to your organisation access and your saved Lylac view.

If something goes wrong

The email link did not arrive. Check the address, your spam folder, and whether your organisation requires SSO. Then request a new link.

The link says it is invalid or expired. Choose Get a new login link on the This link has expired screen. Each link expires after 30 minutes and can only be used once.

Google or Microsoft does not return you to Lylac. Try again from the sign-in screen. If your organisation requires SSO, use your organisation email and Continue with email instead.

If you still need help, choose Contact support.

Next steps